State Operations Center

Mission

The Texas State Emergency Operations Center (SOC), operated by the Texas Division of Emergency Management (TDEM), functions 24/7 to support statewide emergency response and coordination. The SOC monitors disasters and emergencies across Texas, facilitates the exchange of critical information with local, state, and federal partners, and coordinates state resources to assist local governments during disasters or significant events.

During major incidents, the SOC becomes a central coordination hub where the agency leadership, other state agencies, and volunteer organizations that make up the Texas Emergency Management Council convene to identify needs, mobilize resources, and deploy state and volunteer support to affected communities.

Additionally, the SOC serves as the state warning point.

SOC Daily Operations

The SOC is staffed around the clock by The Watch — TDEM’s dedicated team that ensures 24/7, year-round operational readiness. The Watch supports local jurisdictions by coordinating assistance for emergencies and special events across Texas. It typically manages over 8,000 incidents annually, distributing National Weather Service updates to affected regions, maintaining real-time situational awareness, and producing timely reports such as Incident Reports, Spot Reports, and Situation Reports. When necessary, the Watch increases readiness levels at the Governor's direction and notifies appropriate Texas Emergency Management Council members and TDEM personnel to ensure a swift and coordinated response.

SOC Emergency Operations

During disasters and planned events, the SOC is activated to serve as the central coordination point for statewide emergency response. The SOC brings together members of the Texas Emergency Management Council, support personnel, and subject matter experts to manage response operations. Staffing levels and operational periods are determined by the scope and scale of the event.

Texas Emergency Management Council

Pursuant to provisions of the Texas Disaster Act, the Governor established an Emergency Management Council, consisting of representatives of 36 state agencies and three volunteer groups, to advise and assist in all matters relating to disaster preparedness, response and recovery. During major emergencies and disasters, all or a portion of the Emergency Management Council convenes at the SOC to coordinate the use of state resources to respond to emergency situations and local requests for emergency assistance that cannot be resolved at the disaster district level.

Texas SOC Clock

The Texas SOC Clock sets the official time for the H-120 countdown as well as any other incident or event that needs a uniform and set time statewide.

The easy to remember URL for the SOC Clock is https://clock.soc.texas.gov/ or you can select this link for the SOC Clock.

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Incident Support Task Force Headquarters Team

Ken Bell
Ken Bell
Section Chief, Infrastructure Stabilization
Denise Treadwell
Denise Treadwell
Section Chief, Community Support
Courtney Goss
Courtney Goss
Section Chief, Voluntary Agency Liaison
Victor Magaña
Victor Magaña
Unit Chief, Mass Care
Danny Caldwell
Danny Caldwell
Texas Community Recovery System Program Manager
Samantha Fabian
Samantha Fabian
State of Texas Emergency Assistance Registry (STEAR) and Emergency Tracking Network (ETN) Program Manager
Jacob Martinez
Jacob Martinez
Program Specialist
Hannah Brittain Grote
Hannah Brittain Grote
Membership Recruitment Coordinator

Hannah Brittain Grote

Hannah.Grote@tdem.texas.gov
Hannah Brittain GroteHannah Brittain GroteHannah Brittain GroteHannah Brittain Grote
Jess Enriquez
Jess Enriquez
Executive Assistant

ISTF Regional Personnel

Marcus Nerios
Marcus Nerios
Region 1 Voluntary Agency Liaison
Travis Ward
Travis Ward
Region 1 ISTF Coordinator
Theresa West
Theresa West
Region 1 Disaster Finance Coordinator
Jennifer Nieder
Jennifer Nieder
Region 2 Voluntary Agency Liaison
Victoria Garner
Victoria Garner
Region 2 ISTF Coordinator
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Region 2 Disaster Finance Coordinator

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Emmitt Eldridge
Emmitt Eldridge
Region 3 Voluntary Agency Liaison
Sean Henninger
Sean Henninger
Region 3 ISTF Coordinator
Daniel Gaytan
Daniel Gaytan
Region 3 Disaster Finance Coordinator
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Vacant
Region 4 Voluntary Agency Liaison

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Daniel Birch
Daniel Birch
Region 4 ISTF Coordinator
Rachel Wolfe
Rachel Wolfe
Region 4 Disaster Finance Coordinator
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Region 5 Voluntary Agency Liaison

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Region 5 ISTF Coordinator

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Nancy Cuellar
Nancy Cuellar
Region 5 Disaster Finance Coordinator
Jacob Zamorano
Jacob Zamorano
Region 6 Voluntary Agency Liaison
Jonathan Esquivel
Jonathan Esquivel
Region 6 ISTF Coordinator
Angel Carvajal
Angel Carvajal
Region 6 Disaster Finance Coordinator
Luis Trejo
Luis Trejo
Region 7 Voluntary Agency Liaison
Erica Cordero
Erica Cordero
Region 7 ISTF Coordinator
Michael Diaz
Michael Diaz
Region 7 Disaster Finance Coordinator
Jeffrey Pearce
Jeffrey Pearce
Region 8 Voluntary Agency Liaison
Lauren Serrato
Lauren Serrato
Region 8 ISTF Coordinator
David Williams
David Williams
Region 8 Disaster Finance Coordinator
All Regions Map

What is a Disaster Summary Outline?

As soon as possible, all jurisdictional departments should begin gathering response costs and initial damage estimates. These figures need not be exact but are necessary to complete the Disaster Summary Outline (DSO). The DSO is the first snapshot TDEM receives regarding the extent of damages. The DSO is used as a basis for obtaining a Presidential Disaster Declaration. DSOs will automatically be sent to the State Operations Center (SOC) through the form.

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SITUATION REPORTS

All documents must be downloaded and viewed within a PDF Reader, such as Adobe Acrobat. If you do not have the Adobe Acrobat Reader, you can download it free of charge.
Download the Adobe Acrobat Reader

ESD Reports

Under Section 775.083 of the Texas Health and Safety Code, emergency services districts are required to file an annual report with the Texas Division of Emergency Management. The report is due by January 1 each year.

TDEM has arranged with the Texas State Association of Fire and Emergency Districts (SAFE-D) to collect the annual reports.

To view filings for the most recent year, click to: https://www.safe-d.org/esdreports25/

To submit a new/updated report use this link: https://form.jotform.com/243305037876156

For more information about SAFE-D visit: www.safe-d.org (or contact admin@safe-d.org).

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Additional Information

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STEAR Forms and Documentation

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